At First Banks, Inc., we understand that trust is a critical factor in our relationship with you. We take every precaution to safeguard the collection, use and storage of your personal information. The information below outlines our Online privacy practices.

Personal Information

You will be requested to provide personally identifiable information to initiate online services as well as to access information about your account relationships. We may request information such as your name, address, telephone number, account number, e-mail address, social security number and User IDs or Passwords. We will not request personally identifiable information for any other reason.

Some of our online programs and services require a valid e-mail address in order to register and/or continue use of the service. If you choose to send us an e-mail message, whether from our Web site or from within our Online Banking service (Secure Mail), we may retain the content of the e-mail, your e-mail address, and our response in order to service your needs. The Secure Mail feature within Online Banking is the only secure e-mail communication method that exists between you and the bank. Any other form of e-mail communication with us should be limited to requests or inquiries that are not sensitive or confidential. We will not use your e-mail address to inform you of other bank products or services unless you give us permission to do so.

Keeping your account information accurate and up to date is very important. You may access your account information through various means, such as account statements, telephone banking, online banking, and in response to specific requests. To update your account information, please request changes through the Secure Mail feature of Online Banking or contact your local First Bank branch.

Third Party Sites

Our website has links to other third party sites. These links are offered as a courtesy and a convenience to our customers. We will notify you via a browser pop-up message when you are being re-directed to a third party site. You will be given the option to proceed to the third party site or to remain on firstbanks.com. First Bank is not responsible for the information practices of sites linked to or from our web site. Please review the privacy policies of these sites prior to providing any personal information.

Updates to this Policy

We may revise this policy from time to time. Any changes will be posted on this page so that you will always be aware of the information we collect and how we use it. The effective date of this policy will always be posted prominently on this page.

This online privacy statement supplements First Bank’s Privacy Policy for Consumers